FAQ

  1. What are the delivery times?
    Our orders are shipped within 24 to 48 hours. Delivery generally takes between 5 and 8 business days depending on your location.
    In longer cases it can take between 7 to 10 working days.

  2. What is your return policy?
    You have 14 days to return your product if you are not satisfied. The product must be in its original condition and unused to be eligible for a refund.
     2.b. Is delivery free?
    Yes! Delivery is 100% Free !

    3. Do your pillows adapt to all sleeping positions?

    Yes! Our memory foam pillows are specially designed for all sleeping positions : back, side, and stomach, ensuring optimal neck support.

  3. What payment methods are accepted?

    We accept payments by credit card (Visa, Mastercard, American Express) as well as Shopify Payments.

  4. How can I contact your customer service?
     Our team is available Monday to Saturday, 8am to 8pm. Contact us by email and we'll respond promptly.

  5. What types of pillows do you offer?
     Discover our pillow collections designed for optimal comfort ! Soft, firm, ergonomic ... There's something for every sleeper . Come explore our selection on our website!

  6. What are the strong points of your pillows?

    Our pillows are specially designed to relieve neck pain , neck tension and back pain.

    Thanks to their ergonomic memory foam, they:

    • Perfectly supports the head and neck

    • Naturally align the spine

    • Reduce pressure points

    • Adapts to all sleeping positions

    The result?
    Deep, pain-free sleep and wake up feeling refreshed.

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